Freshly refurbished rooms that are simple yet practical, featuring a cozy single bed. 😊

The food selection was decent.

The atmosphere created was family...

I stayed in a cozy double room with a single bed, and the friendly staff here helped me out with parking on the premises.

Simply no complaints whatsoever, fabulous stay. A lovely bar on site.

Straightforward hotel with reasonable location right next to a bus stop in the Shepherds Bush district. The rooms with good WiFi, the kettle plus lovely shower. Welcoming, courteous people working here. Plenty of goodies for breakfast. Location just off several Bus stops and Loftus Road stadium. Great overall experience.

Great location for visiting London, in a safe area.

Staff friendly, clean !

Location too far out it took me over 30 mins to walk from shepherd bush tube station. When I went to pay on debit card they wanted 5% on top which is ridiculous!

The guest room we stayed in was cheap.

Comfortable twin room and bathroom were great. the staff here were fantastic - really helpful and friendly. the location is super convenient, right next to a bus stop 🚌.

Very unclean un washed linen hadent been vacumed for a long time

It was quiet and the small ensuite room adequate for a one night stay. There was no table to place a lap top. Breakfast was not available at the hotel and wi-fi was not included in the price. The cost of room by London standards was reasonable at the rate i paid. The hotel was next to a major bus route and relatively close to central London.

This place had a perfect location with very comfy beds, a cozy room with amenities like an electric kettle and refrigerator - we didn't want to leave and would definitely book here again.

Good location

Extra charges,2 pounds booking fee,5 pounds/night WiFi,3 pound advertised on website.

I switched rooms on the first night because the shower in the first room was very bad. Weak and the water was too hot, then too cold. The kettle was disgusting, was not cleaned out and had traces of orange stuff in it, old vegetable soup but smelt like vomit. I notified the staff about it and was accused of 'making the kettle dirty', I was livit at the point but very calmly demanded to switch rooms. They did so for me in the morning. The second room was a little bit better, it was bigger and the bed was bigger, but the shower was still bad. It was attached to the ceiling and was weak and not adjustable. The water was at least hot enough for a shower at its 'hottest' setting. I did not touch the tea or coffee, nor did I drink the orange juice provided. They did not vacumm the room. They did NOT give me clean towels for my shower (luckily I always bring my own). They did NOT clean the toilet, bathroom area, nor did they clean the sink. I'm not a fussy person, I've lived in hostels and backpacked around Asia before so trust me when I say I'm ok with difficulty conditions, but this is just a straight up rip off.